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Eishtec expansion brings 200 jobs to Clonmel

7th September 2015

Eishtec, the Waterford based customer service solution provider, is continuing its growth with the creation of 200 jobs in its new custom built centre in Clonmel, County Tipperary. The jobs will be created over the next six months. Recruitment starts immediately.

Eishtec has been supported by the Department of Jobs through Enterprise Ireland.

Eishtec started trading in May 2011 with just 9 employees, and already employs 1300 people across its sites in Waterford, Wexford and Craigavon. Eishtec supports major UK brands such as EE, the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services to the UK market. The jobs created will provide customer service support for the UK market.

Minister for Jobs, Enterprise and Innovation Richard Bruton TD said: “Eishtec is a great model of what we are trying to achieve through our jobs plan. Here is an innovative Irish company, established less than 5 years ago, and now employs over 1000 people in the South East, an area of historically high unemployment. Today’s announcement that it is establishing a third operation in the South East, and bringing 200 jobs to Clonmel, a town with historical employment challenges, is another massive boost for the region. I have worked closely with Heather, Colm, Brian and their team throughout their growth, they deserve huge credit for what they have achieved, and I wish them every success for the future”.

Heather Reynolds, owner & Operations Director, said “We are pleased to announce the opening of our new site in Clonmel. We are recruiting immediately and have chosen Clonmel because of the large pool of talent available and the region’s great tradition of customer service in the telecommunications sector. We are excited at these growth plans and I would encourage anyone interested in a career with us to send their CVs to careers@eishtec.com.”

Colm Tracey, co-founding Director concluded “Our company mission is to challenge the standards of service and our employees are trained to the highest standards to do just that. At Eishtec we have a particular approach to providing customer service that delivers a performance and experience that our clients value, and their customers appreciate. Our Clonmel based operation will be a continuation of that value driven business model.”

Minister for the Environment, Community and Local Government Alan Kelly TD said: "This is a welcome endorsement of the Tipperary economy and shows the strong reputation Tipperary has for customer service. Eistec has a strong track-record and demonstrates that we have an excellent talent pool on Clonmel to service the local economy for many years into the future".

Minister of State at the Dept of Agriculture Tom Hayes TD said: “Today’s announcement by Eishtec is a great boost for the economy in Co Tipperary and especially Clonmel and the surrounding area. I am delighted to see such an innovative company choose Clonmel to grow its business and provide high quality jobs. The establishment of a centre in Clonmel is a vote of confidence in the workforce in the area”.

Julie Sinnamon, CEO Enterprise Ireland added “Eishtec is the fastest growing start-up with whom we have worked. Headquartered in Waterford, it is an excellent example of a regional business community coming together to achieve international business success. The associated job creation in Clonmel, Co.Tipperary will contribute massively to the prosperity within that community. We would like to congratulate the management and team on their achievements to date and look forward to being part of their continued success story”.